View the list of Sample Business Letters

Apology After Cancellation of Order

Disclaimer: Be aware that some of these sample letters have legal, financial, or other implications. If you are not sure about the use of any letter, consult with an appropriate professional first.

Apology After Cancellation of Order


This is to acknowledge receipt of your letter of (date)
in which you set forth your reasons for cancelling your
purchase order #

I am very sorry about the misunderstanding that led to
this cancellation and have taken the matter up with
management in order to ensure that a problem of this
nature does not occur again.

As one of our valued customers, your satisfaction is one
of our primary concerns. Please accept our apology.



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