View the list of Sample Business Letters Request for Information on Credit Hold Disclaimer: Be aware that some of these sample letters have legal, financial, or other implications. If you are not sure about the use of any letter, consult with an appropriate professional first. Request for Information on Credit Hold Dear When I attempted to utilize my (firm) charge card for a purchase on (date) , I was informed that I would have to speak to the credit office before I could charge any additional purchases to my account. Inasmuch as there were several customers waiting in line in your credit office, I am writing to you instead. Could you please tell me if there is a problem with my account, and, if so, the nature of the problem? I will be looking forward to your prompt reply.